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Planning and Operations

i.t.s has many communication channels, providing services to consumers in more than 20 countries. You’ll cooperate with our sales groups to develop the planning, strategy, and operational needed to ensure that we make the most of every customer interaction. Areas of work include Program Management, Sales Training and Enablement, Contracts Management, Sales Program Analytics, and Contracts Management.

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Customer focus – High customer satisfaction is paramount to our success.
Creativity and innovation – We continuously look for new ways to improve what we do; we embrace innovation in our technology and processes to make this a reality.
Integrity – We maintain the highest ethical standards in everything we do.
Team spirit – Our working relationships are based upon trust and respect, maintaining a positive environment where employees treats each other with respect and courtesy, communicating openly with others and extending team spirit internally and externally.


Program Management

Our team is responsible for: planning and designing the programme and proactively monitoring its progress, resolving issues and initiating appropriate corrective action.

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